Course curriculum

  • 1

    Welcome to the Course!

  • 2

    Program Materials

    • Session 1 Slides - Communication Skills
  • 3

    Powerful Questions

    • Powerful Questions - Module Overview

    • Powerful Questions - Video Lesson

    • Powerful Questions - Quiz

    • Powerful Questions - Activity
  • 4

    Listening

    • Listening - Module Overview

    • Listening - Video Lesson

    • Listening - Quiz

    • Listening - Activity
  • 5

    Emotional Intelligence

    • Emotional Intelligence - Overview

    • Emotional Intelligence - Video Lesson

    • Emotional Intelligence Quiz

    • Emotional Intelligence - Activity
  • 6

    Business Behaviour Styles

    • Behaviour Styles - Overview

    • Behaviour Styles - Video Lesson

    • Behaviour Styles - Quiz

    • Behaviour Styles - Assignment

    • People Reading - Video Lesson
  • 7

    Building Rapport

    • Rapport - Module overview

    • Rapport - Video Lesson

    • Rapport - Quiz

    • Rapport - Activity
  • 8

    Crucial Conversations

    • Crucial Conversations - Overview

    • Crucial Conversations - Video Lesson

    • Crucial Conversations - Quiz

    • Crucial Conversations - Assignment
  • 9

    Time Management

    • Time Management - Module overview

    • Video Lesson - Time Management

    • Time Management - Quiz

    • Time Management - Activity